Anti-spam Policy

Effective Date: May 28, 2010

Palapple (Hong Kong) Limited Anti-spam Policy

Palapple (Hong Kong) Limited's Services focus on a web-based tool which delivers content through email when user sends a campaign. While all users make use of Palapple (Hong Kong) Limited as an intermediate channel to deliver message to their recipients, Palapple (Hong Kong) Limited does not actually send customer content to recipients on a customer's behalf.

Palapple (Hong Kong) Limited has a strict anti-spam policy. User accounts will be terminated if they send unsolicited email messages. Please report any suspected abuse to seo@palapple.com. ISPs and blacklists administrators may also report to us at seo@palapple.com. Please report with the complete email in question, including headers. If applicable, please also unsubscribe from the newsletter using the link at the bottom of the email if you no longer wish to receive emails from that sender. We will take the appropriate action against the sender of the email in question.

Users of Palapple (Hong Kong) Limited is the actual sender of emails. As the sender of emails, users are required to comply with the terms and conditions and to comply with all applicable laws. We have a no tolerance spam policy. Your account will be immediately terminated if you send spam and you will be obligated to indemnify Palapple (Hong Kong) Limited against any liabilities, costs and expenses it incurs as a result of such spam. Generally, spam is defined as unsolicited mass email to persons with whom you have not requested (opted-in to) your mailing.

What Palapple (Hong Kong) Limited's Users agree with

Each Palapple (Hong Kong) Limited user must agree to only send permission-based emails. "Permission-based" means that all recipients must have opted-in to receive communications from that customer. An opt-in recipient could be collected via a sign-up form on a web site, at a point-of-sale sign-up form, or on a physical sign-up sheet. Any opt-in form should include a clear description of what will be sent. Purchased lists may not be used within the Palapple (Hong Kong) Limited system, regardless of the source or permission status.

What Palapple (Hong Kong) Limited's Users may not do

• Purchase list
• Re-subscribe recipients without their permission
• Send out irrelevant content to recipients
• Add a contact without recipient's permission
• Transfer existing recipients to third parties

How do we handle spam account

Palapple (Hong Kong) Limited does not tolerate any spamming. Your account will be immediately terminated if you send spam. Generally, spam is defined as unsolicited mass email to recipients who did not agree to receive email from the sender. Palapple (Hong Kong) Limited provides the service only to those who follow our anti-spam policy strictly. If you send out emails to addresses not obtained in any opting-in form to your list, you may incur a penalty equal to $1000 (HK) for each email or any greater amount that may be imposed under applicable country, federal or foreign regulations.